Pricing, but better.

Core support layer. Session memory, profile detection and emotional adaptation.

Cross-session memory for identified visitors. Auto-training, clusters, and content gaps unlock on Frontier.

Retrieval runs after Skillz are being triggered..

In-session recall on Classic; cross-session memory for identified visitors on Refined (Humaner v2.0) and above.

Returning visitors, purchase or account context, each user gets attributed with an unique iD for retrieval.

Skillz encode acknowledgment, tone, and emotional judgment.

Agents learn from approved clusters - grouped patterns from Human Desk resolutions that feed AI Desk.

When conversations hits a wall for lack of knowledge, gaps surface it in your Org.

Grounding gates, forbidden topics, and fallback messages. Configure what your agent can and cannot do.

Casual, Corporate, or Efficient tone. Choose the one that fits your brand.

The How-to framework per-industry to allow agents to act as expert employees.

When agent hits a wall escalation reports the issue to desks.

AI Desk triages low-urgency tickets while Human Desk is where team members handle critical or complex tickets.

Human-approved step-by-step procedures for known issues. AI Desk follows them - no auto-learning required.

Groups similar Human Desk resolutions into training signal. Part of the Frontier auto-training loop so AI Desk learns new issues over time.

Everything Low goes to AI Desk. Critical, Priority, and Standard stay with Human Desk.

Priority is computed durign escalation through sentiment, wait, account value and topic risk.

When safety, payments or Critical urgency needs a human (or if you're available) you can join the conversation right away.

Optional organization support mail via IMAP or Gmail. Assign alias access, draft replies with your Humaner agent, and more.

Hide the Powered by Humaner badge on your widget and shareable link.

Seats in your workspace for teammates who manage agents and review conversations.

Add workspace seats beyond your plan allotment. Billed monthly per seat.

Separate agents with their own knowledge, personality, and channel settings.

Upload a profile image so your agent feels on-brand in the widget and link.

Drop a chat bubble on your site with a single script tag.

Hosted chat page you can share without deploying code.

Embed Humaner natively inside your React app with full UI control.

Programmatic access for custom frontends, automations, and backends.

Optionally connect your company's support aliases (IMAP or Gmail) and manage shared mail inside Humaner — assign teammates, draft with your agent, and keep context with desk.

Schedule automatic knowledge source rescans so answers stay up to date.

Each agent reply counts as one message. Inbound customer messages are free.

Billed only when you exceed your included monthly messages if you allow it.

Message volume, resolution rate, and unanswered question tracking.